Hardware and Software Troubleshooting Quiz

What are some common hardware issues mentioned in the presentation?

• Power failures, performance lags, overheating, recognition errors.

• Software crashes, slow internet, printer jams.

• Blue screen errors, virus infections, corrupted files.

• Keyboard malfunctions, monitor flickering, mouse lag.

What is the first step in hardware troubleshooting?

• Identify the problem.

• Replace hardware immediately.

• Restart the computer.

• Run a virus scan.

Why is it important to update drivers and firmware during hardware troubleshooting?

• Prevent malfunctions.

• Updates slow down the system.

• Firmware updates are unnecessary.

• Updates are only for software.

What tools are recommended for hardware troubleshooting?

• Diagnostic software, multimeters, manual tools.

• Antivirus software, firewalls, VPNs.

• Web browsers, email clients, PDF readers.

• Graphics cards, RAM sticks, SSDs.

What is one tip for effective hardware troubleshooting mentioned in the presentation?

• Stay updated.

• Replace hardware without testing.

• Avoid documentation.

• Never consult professionals.

What are some common software issues discussed in the presentation?

• Software crashes, slow performance, error messages, compatibility issues.

• Overheating, power failures, recognition errors.

• Network failures, hardware malfunctions, data corruption.

• Keyboard shortcuts not working, monitor resolution issues, printer errors.

What is the purpose of using the Event Viewer in software troubleshooting?

• Diagnose software problems.

• Speed up the computer.

• Remove viruses and malware.

• Update software automatically.

What is one recommended step for resolving software issues?

• Check for updates.

• Reinstall the operating system.

• Replace hardware components.

• Ignore error messages.

Why is it important to create system restore points during software troubleshooting?

• Revert system changes.

• Delete all data permanently.

• Speed up computer performance.

• Install new software automatically.

What is the significance of data centers according to the presentation?

• Store, manage, process data.

• Used only for gaming and entertainment.

• Unnecessary in modern IT infrastructure.

• Primarily for personal file storage.