Unit 16 - A3: Cloud Computing Quiz

What is the primary benefit of cloud computing for organisations?

• Reduced hardware costs

• Increased server room space

• Improved employee morale

• Faster on-site data backups

Which of the following is NOT a common type of cloud service?

• Software as a Service (SaaS)

• Hardware as a Service (HaaS)

• Platform as a Service (PaaS)

• Infrastructure as a Service (IaaS)

How does cloud computing improve customer service for many organisations?

• By allowing for 24/7 access to services.

• By reducing the need for customer support staff.

• By increasing the cost of customer service calls.

• By limiting customer access to online services.

What is a key legal consideration when migrating to the cloud?

• Ensuring compliance with data protection regulations (e.g., GDPR).

• Ensuring all employees have access to the cloud platform.

• Ensuring the cloud provider has a local office.

• Ensuring the cloud provider offers free trials.

How can cloud computing improve staff productivity?

• By limiting access to personal devices.

• By providing access to work files from anywhere with an internet connection.

• By restricting employee access to social media.

• By requiring employees to work from the office.

What is a major ethical concern related to cloud computing?

• The potential for data breaches and privacy violations.

• The cost of implementing cloud-based solutions.

• The lack of control organisations have over their data.

• All of the others.

Which of the following is an example of a current IT system that could be replaced by cloud services?

• On-premises email servers

• A company intranet

• Customer relationship management (CRM) software

• All of the others

How can cloud computing help organisations meet their environmental goals?

• By reducing their carbon footprint through reduced energy consumption.

• By increasing the use of paper-based systems.

• By outsourcing all IT operations to a third party.

• By relocating all employees to a single office location.

What is the primary aim of using cloud computing for disaster recovery?

• To reduce the cost of IT hardware.

• To improve employee morale.

• To ensure business continuity in the event of a disruption.

• To increase the number of customers.

What are the key needs of customers that cloud computing can help organisations meet?

• 24/7 access to services, improved customer support, and personalised experiences.

• Lower prices, faster delivery times, and limited product choices.

• Reduced customer interaction, automated service delivery, and increased wait times.

• Exclusive access to products, limited customer support, and complex service offerings.