Effective Supervisory Practices p148-149

What is recommended if you expect an employee to become upset and unable to finish their shift?

• Allow them to take a break

• Ask them to leave immediately

• Ignore their behavior

• Assign them more tasks

How should a supervisor handle a situation where an employee calls in sick following a difficult performance discussion?

• By ignoring the situation and focusing on other tasks

• By expressing concern and offering support to the employee

• By reprimanding the employee for not being professional

• By immediately scheduling another performance discussion

Coaches and facilitators can play a role in managing employee performance by:

• Providing feedback and guidance

• Setting performance goals

• Conducting performance reviews

• All of the above

Effective supervision is important in managing employee performance because it:

• ensures tasks are completed on time

• improves communication and feedback

• increases employee motivation

• all of the above

The role of a supervisor in modeling accountability is to:

• Provide guidance and support to team members

• Monitor and evaluate team performance

• Ensure compliance with policies and procedures

• All of the above

Which of the following is a responsibility of a supervisor according to the checklist?

• Avoiding feedback

• Modeling accountability

• Ignoring performance issues

• Delegating all tasks

Why is it important for supervisors to clarify expectations with employees?

• To ensure employees understand their roles and responsibilities

• To create confusion among team members

• To increase the workload of employees

• To avoid communication

Supervisors should ______ to avoid surprises in performance evaluations.

• communicate regularly with employees

• ignore employee feedback

• focus only on results

• delay feedback until evaluation

Which of the following actions should a supervisor take before implementing disciplinary action?

• Ignore the issue

• Coordinate with HR

• Make a unilateral decision

• Postpone indefinitely

How can performance improvement plans be used according to the checklist?

• To identify areas of improvement and set goals

• To terminate employees immediately

• To increase company profits

• To reduce working hours