Questioning
Authored by Margaret Anderson
English
University
CCSS covered
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11 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Asking the right questions gives us the information we need when we need it. It is an invaluable skill to have!
True
False
Tags
CCSS.RI.2.1
CCSS.RI.3.1
CCSS.RL.2.1
CCSS.RL.3.1
CCSS.RL.1.1
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
To show a customer that you are listening, which verbal queues can one use?
Yep,Mmm and ya.
I see, I understand and continue.
Mmm..
All of the above.
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Probing questions means
To get your way
Allow them to vent
Nothing
To uncover or explore something
Tags
CCSS.RI.2.1
CCSS.RI.3.1
CCSS.RL.2.1
CCSS.RL.3.1
CCSS.RL.1.1
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Open ended question require more than a yes or no answer
True
False
Tags
CCSS.RI.2.1
CCSS.RI.3.1
CCSS.RL.2.1
CCSS.RL.3.1
CCSS.RL.1.1
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
How can we help you find what you are looking for today? Is this an
Open-Ended question
Close-Ended question
Angazi
Listening skills
Tags
CCSS.L.1.6
CCSS.L.3.6
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Closed-ended questions can be answered with “Yes” or “No,” or they have a limited set of possible answers
False
True
Tags
CCSS.RI.2.1
CCSS.RI.3.1
CCSS.RL.2.1
CCSS.RL.3.1
CCSS.RL.1.1
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Did you find what you were looking for today? Is this an
Open-Ended Question
Closed-Ended Question
Both
Tags
CCSS.L.1.1J
CCSS.L.2.1F
CCSS.L.8.1C
CCSS.L.K.1D
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