Telephone Calls Screening

Telephone Calls Screening

11th Grade

10 Qs

quiz-placeholder

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Telephone Calls Screening

Telephone Calls Screening

Assessment

Quiz

English

11th Grade

Hard

CCSS
L.1.6, RL.2.6, RI.11-12.2

+11

Standards-aligned

Created by

Margaret Anderson

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Ratna : .......

Bijis : Who is calling?

May I speak to Bijis?

How are you?

Who is this?

My name is James

Tags

CCSS.RI.11-12.2

CCSS.RI.9-10.1

CCSS.RL.11-12.1

CCSS.RL.8.1

CCSS.RL.9-10.1

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Bijis : May I speak to Ratna?

Ratna : ......

Thank you.

Yes, I am speaking.

I cannot do that.

No one is listening.

Tags

CCSS.RL.2.6

CCSS.RL.8.3

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Risa : Can I call you back at half past four?

Wawan : .....

I don't care.

Leave me alone.

I won't be available at that time. What about half past six?

I am Wiwik.

Tags

CCSS.L.1.6

CCSS.L.3.6

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Arline : Are you available ?(poor signal)

Ratna : .....

Sorry I didn't catch that.

I am available.

Yes Arline.

Can I help you?

Tags

CCSS.RL.2.6

CCSS.RL.8.3

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Bijis : Could you say/tell that Mr. Gitto called ?

Ratna : .....

Tell me more about it.

Thank you for answering that.

No problem, I'll let him know.

Really?

Tags

CCSS.RI.11-12.3

CCSS.RI.6.3

CCSS.RI.7.3

CCSS.RI.8.3

CCSS.RI.9-10.3

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Ajeng : I'm sorry I cannot talk to you right now. You can call me later.

Dori : .....

Oh sorry for bothering you, I'll call you later.

Why not?

Sorry.

Thank you.

Tags

CCSS.L.1.6

CCSS.L.3.6

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Bijis : I have been waiting for your call this morning.

Dori : .....

Not my problem.

Your line was busy all morning. I tried to call you at about nine o’clock.

Thank you for your patient.

Please call me back.

Tags

CCSS.L.1.6

CCSS.L.3.6

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