Communication at Work

Quiz
•
English
•
University
•
Hard
+23
Standards-aligned
Margaret Anderson
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
1. What do you call to the discipline that serves specific purposes for particular individuals, groups, organizations, or departments?
Workplace communication
Business Letter
Making Inquiry
All of the above
Tags
CCSS.RI.11-12.5
CCSS.RI.6.5
CCSS.RI.7.5
CCSS.RI.8.5
CCSS.RI.9-10.5
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
2. It is a category of a workplace communication which is a communication between you and someone who is above you in the job hierarchy.
Lateral Communication
Upward Communication
Downward Communication
Outward Communication
Tags
CCSS.L.11-12.6
CCSS.L.9-10.6
CCSS.W.11-12.2D
CCSS.W.8.2D
CCSS.W.9-10.2D
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
3. It is a category of workplace communication which is a communication between you and someone who is below you in the job hierarchy.
Outward communication
Lateral Communication
Upward communication
downward communication
Tags
CCSS.RI.11-12.7
CCSS.RI.8.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
4. A category of workplace communication which is a communication between you and an audience between your level of hierarchy.
Outward communication
Lateral communication
Upward communication
Downward communication
Tags
CCSS.RI.11-12.8
CCSS.RI.8.7
CCSS.RI.9-10.7
CCSS.RL.11-12.8
CCSS.RL.9-10.7
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
5. A category of workplace communication which is a communication between you and a company that you do business with or an audience outside your workplace.
Lateral communication
Upward communication
Downward communication
Outward communication
Tags
CCSS.RI.11-12.7
CCSS.RI.8.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
6. Which of the following phrases has a positive content?
You may visit us daily before 5:00 PM.
We are closed after 5:00 PM daily.
Wait for our call regarding your concern.
I cannot process your request for a credit in your account unless it has a verification number.
Tags
CCSS.RI.11-12.10
CCSS.RI.6.10
CCSS.RI.7.10
CCSS.RI.8.10
CCSS.RI.9-10.10
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
7. This refers to memorandums, reports, proposals, e-mails, and other forms of writing used in organizations to communicate with internal and external audiences.
Memorandum
Making inquiry
Workplace communication
Business writing
Tags
CCSS.RI.11-12.5
CCSS.RI.6.5
CCSS.RI.7.5
CCSS.RI.8.5
CCSS.RI.9-10.5
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