Communication at Work

Communication at Work

University

10 Qs

quiz-placeholder

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Communication at Work

Communication at Work

Assessment

Quiz

English

University

Hard

CCSS
RI.11-12.5, RI.8.7, L.11-12.6

+23

Standards-aligned

Created by

Margaret Anderson

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

1. What do you call to the discipline that serves specific purposes for particular individuals, groups, organizations, or departments?

Workplace communication

Business Letter

Making Inquiry

All of the above

Tags

CCSS.RI.11-12.5

CCSS.RI.6.5

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.9-10.5

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

2. It is a category of a workplace communication which is a communication between you and someone who is above you in the job hierarchy.

Lateral Communication

Upward Communication

Downward Communication

Outward Communication

Tags

CCSS.L.11-12.6

CCSS.L.9-10.6

CCSS.W.11-12.2D

CCSS.W.8.2D

CCSS.W.9-10.2D

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

3. It is a category of workplace communication which is a communication between you and someone who is below you in the job hierarchy.

Outward communication

Lateral Communication

Upward communication

downward communication

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

4. A category of workplace communication which is a communication between you and an audience between your level of hierarchy.

Outward communication

Lateral communication

Upward communication

Downward communication

Tags

CCSS.RI.11-12.8

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.9-10.7

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

5. A category of workplace communication which is a communication between you and a company that you do business with or an audience outside your workplace.

Lateral communication

Upward communication

Downward communication

Outward communication

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

6. Which of the following phrases has a positive content?

You may visit us daily before 5:00 PM.

We are closed after 5:00 PM daily.

Wait for our call regarding your concern.

I cannot process your request for a credit in your account unless it has a verification number.

Tags

CCSS.RI.11-12.10

CCSS.RI.6.10

CCSS.RI.7.10

CCSS.RI.8.10

CCSS.RI.9-10.10

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

7. This refers to memorandums, reports, proposals, e-mails, and other forms of writing used in organizations to communicate with internal and external audiences.

Memorandum

Making inquiry

Workplace communication

Business writing

Tags

CCSS.RI.11-12.5

CCSS.RI.6.5

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.9-10.5

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