Formal Letter of Complaint

Formal Letter of Complaint

7th - 9th Grade

10 Qs

quiz-placeholder

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Formal Letter of Complaint

Formal Letter of Complaint

Assessment

Quiz

English

7th - 9th Grade

Hard

CCSS
RI.7.5, RL.11-12.9, RF.3.3B

+15

Standards-aligned

Created by

Margaret Anderson

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10 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Features present in formal writing are

contractions

by-line

The sender's and recipient's address

date

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

In the introduction of a formal letter you must

give your name and address

state the reason for writing the letter

ask the reader to keep in touch

Tags

CCSS.RI.7.3

CCSS.RI.7.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Media Image

You may finish a formal letter with...

Best wishes

Yours faithfully

Yours sincerely

Yours

Tags

CCSS.RI.7.3

CCSS.RI.7.5

CCSS.RI.8.3

CCSS.RI.8.5

CCSS.RI.9-10.3

4.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Media Image

Opening phrases for a letter of complaint may be

I regret that I am obliged to complain about...

I am writing to make a complaint about...

I am dissatisfied with...

I would be more that happy to give you some additional information.

Tags

CCSS.RI.7.3

CCSS.RI.7.5

CCSS.RI.8.3

CCSS.RI.8.5

CCSS.RI.9-10.5

5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Media Image

You can use these phrases in a formal letter of complaint

We weren't happy with...

Your adverisement was misleading.

You failed to mention that...

The manager refused to listen to our concerns

6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Media Image

You can use these phrases to end a letter of complaint.

I believe I am entitled to a partial/ full refund.

I demand an immediate action/ replacement.

I would appreciate it if we could solve this matter as soon as possible.

I am confident that this matter will receive your prompt attention.

Tags

CCSS.RI.7.3

CCSS.RI.7.5

CCSS.RI.8.3

CCSS.RI.8.5

CCSS.RI.9-10.5

7.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Media Image

To express contrast use...

however

as well as

nevertheless

on the other hand

Tags

CCSS.RL.11-12.9

CCSS.RL.6.3

CCSS.RL.7.3

CCSS.RL.8.3

CCSS.RL.9-10.3

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