Formal Letter of Complaint
7th - 9th Grade
•10 Qs
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Formal Letter of Complaint
Quiz
•
English
•
7th - 9th Grade
•
Hard
+15
Standards-aligned
Margaret Anderson
FREE Resource
10 questions
Show all answers
1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Features present in formal writing are
contractions
by-line
The sender's and recipient's address
date
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the introduction of a formal letter you must
give your name and address
state the reason for writing the letter
ask the reader to keep in touch
Tags
CCSS.RI.7.3
CCSS.RI.7.5
CCSS.RI.8.5
CCSS.RI.9-10.3
CCSS.RI.9-10.5
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
You may finish a formal letter with...
Best wishes
Yours faithfully
Yours sincerely
Yours
Tags
CCSS.RI.7.3
CCSS.RI.7.5
CCSS.RI.8.3
CCSS.RI.8.5
CCSS.RI.9-10.3
4.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Opening phrases for a letter of complaint may be
I regret that I am obliged to complain about...
I am writing to make a complaint about...
I am dissatisfied with...
I would be more that happy to give you some additional information.
Tags
CCSS.RI.7.3
CCSS.RI.7.5
CCSS.RI.8.3
CCSS.RI.8.5
CCSS.RI.9-10.3
5.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
You can use these phrases in a formal letter of complaint
We weren't happy with...
Your adverisement was misleading.
You failed to mention that...
The manager refused to listen to our concerns
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
You can use these phrases to end a letter of complaint.
I believe I am entitled to a partial/ full refund.
I demand an immediate action/ replacement.
I would appreciate it if we could solve this matter as soon as possible.
I am confident that this matter will receive your prompt attention.
Tags
CCSS.RI.7.5
CCSS.RI.8.3
CCSS.RI.8.5
CCSS.RI.9-10.3
CCSS.RI.9-10.5
7.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
To express contrast use...
however
as well as
nevertheless
on the other hand
Tags
CCSS.RL.5.3
CCSS.RL.6.3
CCSS.RL.7.3
CCSS.RL.8.3
CCSS.RL.9-10.3
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