Letter Writing

A letter of enquiry includes...

• reference to the advertisement if mentioned in the question

• specific required information

• polite conclusion for a prompt response

• None of the above

We must begin a formal letter with...

• receiver's address

• date

• sender's address

• subject

Start a formal letter with

• Dear Sir or Madam,

• Dear John,

• To whom it may concern,

• Dear Mr Lubby,

In the introduction of a formal letter you must

• give your name and address

• state the reason for writing the letter

• ask the reader to keep in touch

Opening phrases in a letter of application may be

• I am writing with regard to your advertisement in ...

• I am writing to apply for the position of ...

• I look forward to a favourable reply.

• I am interested in applying for the post of ...

Set phrases for closing paragraphs of a letter of application may be

• I hope my application will be taken into consideration.

• I enclose a copy of my CV outlining my qualifications and experience.

• I am available for an interview at your earliest convenience.

• I would like to thank you in advance.

You may finish a formal letter with...

• Best wishes

• Yours faithfully

• Yours sincerely

• Yours

Opening phrases for a lettter to the editor/ asking for information may be

• I am writing in connection with...

• Referring to your advertisement/ article in...

• I would appreciate some more information about...

• I am writing with reference to...

You can use these phrases to end a letter of complaint.

• I believe I am entitled to a partial/ full refund.

• I demand an immediate action/ replacement.

• I would appreciate it if we could solve this matter as soon as possible.

• I am confident that this matter will receive your prompt attention.

An order letter should be addressed to....

• the person responsible for placing the order

• the person responsible for executing the order

• the recipient of the order

• None of the above