Business Email Etiquette

Select ALL that apply: Which of the following is an appropriate closing for a professional email?

• Warm regards,

• Respectfully,

• Bye.

• Sincerely,

Select all that apply: What is not appropriate to include in a professional email?

• Emojis

• A greeting/ salutation

• ?!?!?!!?!

• Words in ALL CAPS

How long should you wait for a response after sending a professional email?

• 24 hours

• 2 business days

• 1 hour

• Send an email every day until you receive a response

What's the BEST way to rewrite this email?

• Dear Ms. Lopez,

  My grade is not updated yet. Can you update it?

  Sincerely,

  Sally Student

• Dear Ms. Lopez,

  My grade is not updated yet. I am getting in trouble at home. Can you fix it?

  Sincerely,

  Sally Student

• Dear Ms. Lopez,

  My grade is not updated yet. When possible, can my grade be updated? Thank you for your time.

  Sincerely,

  Sally Student

Why shouldn't you write an email like a text message?

• It leaves out important email parts like greetings, closings, and signature

• Grammar rules are often not followed

• The message is too informal

• All of these

What type of communication should be included in emails to teachers or your coach?

• informal

• formal

• sarcastic

• silly

Where do you put a short descriptive summary of your message?

• To: field

• Subject: field

• Attachment: field

• Post Script

A subject line should...

• be blank

• be descriptive and clear

• briefly identify what is in the content of the email

• use 1 word

Which of the following is a good example of a subject line?

• Sally Student

• Sally Student, 3rd block, absence

• HI!

• I have a question.

What should be included in the signature line of an email?

• First name

• My nickname

• First and last name and contact information