11.3- Quality Assurance

Quality assurance and quality control are different in that quality assurance focuses on ______.

• A) Inspection

• B) Prevention

• C) Correction

• D) Production

What are the main requirements of quality standards?

• Consistency

• Flexibility

• Innovation

• Speed

What is a 'culture of quality' defined as?

• An environment where only managers contribute to quality.

• An environment where everyone should support and contribute to quality.

• An environment where only employees at lower levels contribute to quality.

• An environment where quality is not a focus.

A culture of quality is based on the premise that no single tool, test, or person can independently _______ quality.

• guarantee

• ignore

• enhance

• reduce

What is the main focus of Quality Assurance (QA)?

• Detection of defects

• Prevention of defects

• Manufacturing of products

• Selling of products.

Quality Control (QC) is about making sure that the product meets the accepted standard through ______.

• Prevention

• Detection

• Manufacturing

• Selling

Which of the following is a characteristic of Quality Assurance (QA)?

• A) A corrective tool

• B) Product-orientated

• C) Detection of defects

• D) A managing tool.

Quality Control (QC) is _________.

• Process-orientated

• Performed in parallel with a project

• A proactive strategy

• Performed after the final product has been made.

Quality Assurance (QA) is a _______ approach to ensure that quality standards and customer requirements are met.

• technical

• management

• financial

• operational

Which of the following is a system used in QA to ensure quality management?

• Total Quality Management (TQM)

• Random Sampling

• Cost Reduction

• Employee Training