Listening

What is active listening?

• A technique of listening to music

• A method of listening that involves full attention and engagement

• A way to ignore background noise

• A type of listening used only in therapy

Which of the following is a barrier to effective listening?

• Maintaining eye contact

• Prejudices and biases

• Nodding occasionally

• Asking questions

What is the role of empathy in listening?

• To judge the speaker

• To understand and share the feelings of the speaker

• To interrupt the speaker

• To ignore the speaker's emotions

Which of the following is NOT a component of active listening?

• Reflecting

• Interrupting

• Clarifying

• Summarizing

How does body language affect listening?

• It has no effect

• It can enhance understanding and show engagement

• It only matters in public speaking

• It is only important in written communication

What is the difference between hearing and listening?

• Hearing is passive, listening is active

• Hearing is active, listening is passive

• They are the same

• Listening is only for music

Why is listening important in conflict resolution?

• It allows one to dominate the conversation

• It helps in understanding different perspectives

• It is not important

• It only helps in avoiding eye contact

Which of the following is a technique to improve listening skills?

• Ignoring the speaker

• Multitasking

• Paraphrasing what the speaker said

• Daydreaming

What is reflective listening?

• Listening to your own thoughts

• Repeating what the speaker has said to confirm understanding

• Ignoring the speaker

• Listening to music

How can cultural differences impact listening?

• They have no impact

• They can lead to misunderstandings

• They only affect written communication

• They make listening easier