Business Letter

Choose the correct important qualities in business letter writing. (Answer can be more than 1)

• Writing correctly

• Writing predictably

• Writing consistently

• Writing contemptibly

• Writing concisely

Choose the correct four-point plan in business letter. (Answer can be more than 1)

• Opening or introduction

• Body

• Details

• Action

• Close

Based on the picture, which is the correct categories of replies to letters of complaint?

• Letter offering a compromise

• Letter rejecting the claim

• Letter granting the claim

• Letter granting the request

What is the primary purpose of a business letter?

• To entertain the reader

• To communicate formally with a business partner

• To express personal feelings

• To write a story

Which of the following is a key component of a business letter?

• A catchy headline

• A formal greeting

• A humorous anecdote

• A poetic ending

What is the correct order of sections in a standard business letter?

• Introduction, Body, Conclusion, Salutation

• Salutation, Body, Conclusion, Introduction

• Salutation, Introduction, Body, Conclusion

• Body, Salutation, Introduction, Conclusion

Which of the following is NOT a common type of business letter?

• Complaint letter

• Resume

• Inquiry letter

• Order letter

What is the main difference between a business letter and a personal letter?

• Business letters are always handwritten

• Business letters use formal language

• Business letters are always longer

• Business letters are sent via email only

Which of the following is an example of a closing phrase in a business letter?

• Yours sincerely

• See you later

• Best wishes

• Take care

What should be included in the subject line of a business letter?

• A joke

• The main topic of the letter

• The sender's name

• A question