Talking to Bank Customer Service

What happened to the customer?

• They lost their ID

• Their credit card was stolen

• They forgot their bank account number

When did the incident happen?

• This morning

• Yesterday afternoon

• Last week

What does the bank teller ask for?

• Their home address.

• Some ID

• Their phone number.

Complete this question: How can I __________ you?

• help

• answer

• work

Complete this: What is your full ____________?

• address

• phone number

• name

Complete this: Can you ________ that for me?

• write

• spell

• read

Complete this: Yes, I have my ______________

• address

• phone number

• driver's license