Effective Supervisory Practices p426-429

Healthy team conflict is considered a necessary and productive component of effective teams because:

• it encourages diverse perspectives and solutions.

• it leads to personal disagreements.

• it slows down decision-making processes.

• it creates a hostile work environment.

Which of the following is a reason that contributes to team conflict?

• Different communication styles

• Shared goals

• Effective leadership

• Clear roles and responsibilities

What is the difference between healthy and unproductive team conflict?

• Healthy team conflict leads to growth and problem-solving, while unproductive conflict leads to tension and inefficiency.

• Healthy team conflict is characterized by personal attacks, while unproductive conflict focuses on issues.

• Healthy team conflict avoids addressing issues, while unproductive conflict encourages open communication.

• Healthy team conflict results in unresolved issues, while unproductive conflict resolves problems effectively.

Reinforcing healthy team conflict in successful supervision is important because:

• it promotes creativity and innovation.

• it leads to more conflicts.

• it decreases team productivity.

• it causes misunderstandings.

What process can be provided for resolving unproductive conflict between team members?

• Mediation

• Avoidance

• Competition

• Accommodation

Conflict is often ignored and avoided in teams because:

• it is seen as a sign of weakness.

• it is considered a waste of time.

• it is believed to harm relationships.

• all of the above.

What are the steps for supervisors to create an environment that supports healthy team conflict?

• Establish clear communication channels and encourage open dialogue

• Ignore conflicts and hope they resolve themselves

• Promote competition among team members

• Discourage any form of disagreement

Conflict is inevitable in teams and organizations because:

• teams and organizations have diverse individuals with different perspectives and goals.

• teams and organizations always have poor leadership.

• teams and organizations lack resources.

• teams and organizations have no communication.

Which of the following is a reason for conflict in teams?

• Communication breakdowns

• Lack of resources

• Time management issues

• Technological advancements

One of the challenges for supervisors in managing team conflict is:

• Lack of communication skills

• Inability to delegate tasks

• Over-reliance on technology

• Limited access to resources