Effective supervisory practices p448-451

What are the areas of focus for developing diplomatic skills according to the text?

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OFF

The importance of self-awareness in diplomacy is described in the text as:

• a crucial skill for understanding others' perspectives and managing conflicts.

• an unnecessary trait that can lead to overthinking and indecision.

• a minor aspect that has little impact on diplomatic success.

• a personal quality that is unrelated to professional diplomacy.

According to the text, what does diplomacy involve?

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OFF

How can neglecting emotional intelligence and environmental signals affect your work, according to the text?

• It can lead to misunderstandings and conflicts.

• It can improve communication and teamwork.

• It has no impact on work performance.

• It enhances decision-making skills.

Social and political capital are similar to financial capital in that they all represent forms of:

• Wealth and resources

• Influence and power

• Investment and growth

• Savings and assets

Building social and political capital with others can be achieved through:

• Networking and forming alliances

• Isolating oneself

• Ignoring others' needs

• Being dishonest

Building social and political capital in a team environment is important because:

• it enhances collaboration and trust among team members.

• it increases the workload of the team.

• it creates unnecessary competition.

• it leads to isolation of team members.

What is your professional reputation like at work?

• Excellent

• Good

• Average

• Poor

Do many people respect your work or expertise?

• Yes, many people respect my work or expertise.

• No, not many people respect my work or expertise.

• I am not sure about people's respect for my work or expertise.

Where is your position in the organizational hierarchy and how much formal authority do you have?

• I am at the entry-level with limited formal authority.

• I am in middle management with moderate formal authority.

• I am in senior management with significant formal authority.

• I am an executive with extensive formal authority.