Feedback Challenges: Bias in Feedback

The video tutorial discusses various types of biases that affect feedback, including confirmation bias, horns and halo effect, selection bias, recency or availability bias, and agency or attribution bias. It provides strategies to minimize these biases, such as collecting fresh data, evaluating situations on their own merit, randomizing observations, and considering a wide range of performance factors over time. The tutorial emphasizes the importance of recognizing biases to effectively minimize their impact in the workplace.

What is a key strategy to minimize confirmation bias?

• Rely on past experiences

• Ignore conflicting evidence

• Collect fresh data and analyze it objectively

• Focus on confirming existing beliefs

How can the horns or halo effect be minimized?

• By focusing on past performance

• By assuming consistent performance across all areas

• By evaluating each situation on its own merit

• By ignoring new evidence

What is selection bias?

• Selecting certain evidence while neglecting others

• Randomly selecting evidence to observe

• Choosing evidence that supports pre-existing beliefs

• Focusing on recent events

Which method helps in reducing selection bias?

• Observing everything

• Making a random choice about what to observe

• Focusing on the most recent evidence

• Ignoring conflicting evidence

What is recency or availability bias?

• The tendency to focus on recent events

• The tendency to focus on random events

• The tendency to focus on past events

• The tendency to ignore recent events

How can recency bias be minimized?

• By focusing on past events

• By ignoring recent events

• By collecting and synthesizing evidence continuously

• By giving feedback based on recent observations only

What does agency or attribution bias lead us to assume?

• That outcomes are always due to external factors

• That cause and effect are always linked

• That people have no influence over events

• That events are random