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The video provides an overview of listening skills, emphasizing their importance in communication.

Why is listening considered a crucial skill in communication?

• It allows you to talk more.

• It is only useful in professional settings.

• It helps in understanding and building relationships.

• It is not as important as speaking.

Which of the following is a technique to enhance active listening?

• Maintaining eye contact and nodding.

• Checking your phone during the conversation.

• Interrupting frequently to show interest.

• Thinking about your response while the other person is talking.

What is a common barrier to effective listening?

• Being fully present in the moment.

• Having preconceived notions about the speaker.

• Asking clarifying questions.

• Taking notes during the conversation.

How can one overcome distractions while listening?

• By ignoring the speaker.

• By thinking about unrelated topics.

• By focusing on the speaker and minimizing external noise.

• By multitasking.

What should you do if you don't understand something while listening?

• Pretend you understood.

• Ask for clarification.

• Ignore it and move on.

• Change the topic.