English for Service

Receptionist: Good morning, Marriott Hotel, Can I help you?

Customer:I’d like to have a room for two people ....1.... the 15th May.

Receptionist: Would you like a single room or a double room?

Customer: .........2.......... for two people, please.

What's the best answer for question 1

• a. on

• b. at

• c. for

• d. in

Receptionist: Good morning, Marriott Hotel, Can I help you?

Customer:I’d like to have a room for two people ....1.... the 15th May.

Receptionist: Would you like a single room or a double room?

Customer: .........2.......... for two people, please.

"What's the best answer for the blank 2"

• a. A double room

• b. A small room

• c. A big room

• d. One room

How was your trip to Tokyo?

• a. I'm fine, thanks.

• b. Sorry, I'm very busy.

• c. It was so much fun.

• d. Excuse me?

May I have your number please?

• a. Exactly.

• b. Sure, it's 081-231-9000

• c. Sorry, it's taken.

• d. I don't know.

Receptionist: What kind of room would you like?

Guest: _____________________________.

• a. One room, please.

• b. A single room, please.

• c. How do you do?

• d. 2 nights.

Receptionist: When would you like to check in?

Guest: _____________________________.

• a. Everyday.

• b. This Sunday, around 11 a.m.

• c. Exactly.

• d. Yesterday.

Would you _________ fill out this card before leaving the hotel?

• a. sometimes

• b. eventually

• c. of course

• d. kindly

We hope you will _________’s stays with us.

• a. sad

• b. happy

• c. like

• d. appreciate

Receptionist: Would you like a taxi to the airport?

Guest: _____________________________.

• a. Return ticket, please.

• b. No, thanks. I have my own car.

• c. I'd like the first-class seat, please.

• d. Good morning.

_________ Can you tell me where the restroom is?

• a. Excuse me.

• b. Oh! Wow!

• c. Hey!

• d. Sure!