HCI5

What is the main goal of User-Centered Design (UCD)?

• Focusing on system performance
• Enhancing user experience
• Reducing costs
• Minimizing system errors

Answer explanation

UCD focuses on enhancing user experience.

Which of the following is NOT considered a user in HCI?

• A project manager
• An end-user
• A software tester
• A stakeholder

Answer explanation

A project manager is a stakeholder, not a direct user.

What is the purpose of stakeholder analysis in HCI?

• To identify system security risks
• To understand who is affected by the system
• To evaluate system algorithms
• To improve programming logic

Answer explanation

Stakeholder analysis helps understand who is affected by the system.

Which phase in the Design Thinking process focuses on defining the problem?

• Empathize
• Define
• Ideate
• Prototype

Answer explanation

The Define phase is where problems are outlined.

What is an example of a non-controlled evaluation setting?

• Lab-based testing
• Observing real users in their environment
• Running a simulation
• Testing within a company’s internal environment

Answer explanation

Observing users in their environment is a non-controlled setting.

Which of the following is a key aspect of heuristic evaluation?

• It requires no predefined criteria
• It relies on expert analysis
• It is only useful for large applications
• It requires extensive user participation

Answer explanation

Heuristic evaluation relies on expert analysis.

What differentiates formative from summative evaluation?

• Summative evaluation happens during development
• Formative evaluation helps in final assessments
• Summative evaluation is done post-development
• Formative evaluation identifies usability issues early

Answer explanation

Formative evaluation is conducted during development, summative evaluation is post-development.

Which usability principle focuses on minimizing user confusion?

• Recognition rather than recall
• Error prevention
• Aesthetic and minimalist design
• Providing excessive options

Answer explanation

Error prevention reduces user confusion.

What is the advantage of involving users in the design process?

• To reduce development costs
• To improve usability
• To follow business trends
• To make the system harder to use

Answer explanation

Involving users improves usability and satisfaction.

What is a major drawback of usability testing?

• It requires many participants
• Users may behave unnaturally
• It is expensive to conduct
• It lacks real-world context

Answer explanation

Usability testing can make users behave unnaturally.