Match the email features to their contents.

Email feature to What it should include

• the text for the email

• Subject:

• email address of the recipient

• To:

• what the email is about

• Message

What should you do before sending an email?

Tick two right answers

• Check your email address.

• Check the recipient's email address.

• Check for spelling and grammar errors.

• Check the time.

Answer explanation

Before sending an email, you should:

1. Check the recipient's address – Ensure you are sending the email to the correct person to avoid miscommunication or data leaks.

2. Check for grammar and spelling mistakes – Proofread your email to maintain professionalism and clarity.

You want to send an email. Reorder the following steps from 1 to 5 in the order you would complete them.

• Click `New email`

• Type the recipient's email address into the `To` box

• Type your email message.

• Put a relevant subject in the `Subject` box

• Check you've included all the necessary information. Click `Send`

State two things you should avoid in a business email.

Look at the email below and identify TWO important things that are missing.