Management Exam 1

A significant contribution of Chester Barnard was the concept of _____.

• bureaucracy

• the informal organization

• total quality management

• scientific management

• traditional theory of authority

Indicate whether the statement is true or false. 2. With exporting, a corporation transfers its products for sale and its production facilities to foreign countries.

• True

• False

Which of the following refers to a chain of authority extending from the top to the bottom of the organization and including every employee?

• Unity of command

• Division of labor

• Unity of direction

• Scalar chain

• Quality management

Indicate whether the statement is true or false. 4. Uncertainty means that managers have sufficient information about environmental factors to understand and predict environmental needs and changes.

• True

• False

A clique within an organization is part of the _____.

• formal organizational structure

• informal organization

• scalar chain

• reorganization process

• top management level

Which of the following roles involves representing the team or department's interests?

• Negotiator

• Resource allocator

A preference for a tightly knit social framework in which individuals look after one another and organizations protect their members' interests refers to _____

• uncertainty avoidance

• power distance

• individualism

• collectivism

• cultural intelligence

Which of the following means that members of a society feel uncomfortable with ambiguity and thus support beliefs that promise certainty and conformity?

• Uncertainty avoidance

• Power distance

• Collectivism

• Individualism

• Masculinity

The sociocultural dimension of the general environment includes societal norms and values.

• True

• False

The subfields of the classical perspective include _____

• quantitative management, behavioral science, and administrative principles

• bureaucratic organizations, quantitative management, and the human relations movement

• administrative principles, bureaucratic organizations, scientific management, and management science

• scientific management, quantitative management, and administrative principles

• quantitative management, artificial intelligence, scientific management, and management science