True Value -1

True Value strong brand image & transparent business process insists trust and confidence in buyers ?

• True

• False

True Value's pre owned cars are refurbished only with Maruti Suzuki Genuine parts and accessories ?

• True

• False

What are the USP's of True Value ?

• Wide Product Range

• One Year of Warranty with 3 free services

• Refurbished with genuine parts

• All of the above

A customer entered a true value outlet to sell his car and he wants to accompany the true value evaluator during road test. The evaluator should ______ the customer ?

• Refuse

• Ignore

• Politely Allow

• None of the above

What features are there in the Digital Evaluation App ?

• Pricing Engine

• Average time taken for evaluation

• View Appointments

• All of the above

At True Value car evaluation done digitally using evaluation app ?

• True

• False

During evaluation how many parameters are checked for complete inspection of a car ?

• 277

• 276

• 376

• 367

While negotiating with customers ?

• Speak fast to reduce time while explaining

• Use a lot of technical jargons and educate the customers

• Prioritize, handle one issue at a time and speak slowly

• Do not encourage the customer to speak

As an evaluator what are the benefit of being a self confident person ?

• Better first impression

• Quick Rapport Building

• Better image of you and Dealership

• All of the above

MSIL Brand vehicles which are more than 7 years old and have undergone RF are sold under which of the following categories ?

• Certified

• Inspected

• Both of the Above

• None of the above