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Effective Communication

Authored by kyle herrera

Education

12th Grade

Used 6+ times

Effective Communication
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24 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is 'Conflict' in the context of effective communication?

A state of harmony

A state of discord caused by the actual or perceived opposition of needs, values, and interests

A state of agreement

A state of peace

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Fill in the blank: 'Actual' conflict means you have a '_____' problem.

real

imaginary

hypothetical

theoretical

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an example of non-verbal body language?

Active listening

Clarification

Eye Contact

Allowing silence.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Fill in the blank: The first step of active listening is to ______ face the person.

face

ignore

turn away from

avoid

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Paraphrasing creates empathy and rapport by:

allowing for better understanding and connection.

distancing the speaker from the listener.

ignoring the speaker's emotions.

focusing solely on factual information.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Paraphrasing helps in clarifying content by:

making it more complex

adding unnecessary details

simplifying the language

changing the original meaning

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a characteristic of passive communication?

A) Assertive

B) Quiet

C) Confident

D) Aggressive

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