Communicating to different audiences

What was the initial mistake made in the communication strategy?

• Assuming communication was a one-time task

• Ignoring face-to-face meetings

• Using too many communication channels

• Not sending enough emails

How did the speaker improve communication with the stakeholders?

• By sending more emails

• By engaging with representative bodies

• By organizing a large conference

• By using social media

What is crucial for effective communication according to the speaker?

• Avoiding feedback

• Using a single communication channel

• Understanding the audience and message

• Sending frequent emails

Why is it important to test understanding in communication?

• To check if the audience has understood and acted upon it

• To ensure the message is delivered

• To reduce communication costs

• To increase the number of emails sent

What does the speaker suggest about the use of communication channels?

• Avoid using multiple channels

• Choose channels based on audience preference

• Use only traditional channels

• Focus solely on digital channels