Prospecter via un CRC
Professional Development
•26 Qs
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Prospecter via un CRC
Quiz
•
Professional Development
•
Professional Development
•
Easy
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Used 3+ times
FREE Resource
26 questions
Show all answers
1.
OPEN ENDED QUESTION
2 mins • 1 pt
Qu'est ce qu'un CRC ?
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2.
WORD CLOUD QUESTION
2 mins • Ungraded
Un centre de relation client exécute des missions pour différents
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Qu'est ce qu'un SRC ?
Un service de réclamation
Un service de relation client
Un service de relation client interne à une entreprise
Une méthode de prospection
4.
OPEN ENDED QUESTION
2 mins • 1 pt
Comment sont organisés les CRC ?
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5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Combien de métiers distingue-t-on dans un CRC ?
2
3
4
5
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Combien y a t-il d'activités au sein d'un CRC ?
4
2
3
5
7.
OPEN ENDED QUESTION
2 mins • 2 pts
Citez 2 activités
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