2. General Management

What is the primary role of a supervisor?

• To perform all tasks independently

• To oversee and guide employees

• To create company policies

• To manage finances

Which of the following is a key component of effective motivation?

• Punishment

• Recognition

• Isolation

• Neglect

What is the first step in developing a strategic plan?

• Implementation

• Evaluation

• Setting objectives

• Budgeting

Which leadership style is characterized by a hands-off approach?

• A) Autocratic

• B) Democratic

• C) Laissez-faire

• D) Transformational

What is the purpose of evaluating employee performance?

• To punish poor performance

• To provide feedback and support development

• To reduce staff

• To increase workloads

Which of the following is NOT a part of project management?

• Planning

• Executing

• Ignoring deadlines

• Monitoring

What is a tactical plan?

• A long-term vision

• A detailed plan for short-term goals

• A financial forecast

• A project timeline

Which method is effective for monitoring improvement processes?

• Annual reviews only

• Continuous feedback loops

• Ignoring data

• Random checks

What is the primary focus of departmental budgeting?

• Maximizing expenses

• Aligning resources with goals

• Reducing staff

• Increasing profits only

Which of the following is a common tool for evaluating employee performance?

• Performance appraisals

• Social media reviews

• Gossip

• Random selection