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The video tutorial covers managing customer demands with a critical approach, discusses household management and overheads, and provides insights into financial management and educational institutions.

What is a key skill necessary for effectively managing customer demands?

• Artistic ability

• Physical strength

• Critical thinking

• Technical expertise

Which of the following is an example of personal management in a household?

• Organizing a team meeting

• Designing a new product

• Balancing a family budget

• Conducting a market survey

Which of the following is NOT typically associated with household management?

• Customer service

• Overhead household tasks

• Time management

• Financial planning

What is the primary focus of the section on financial and educational institutions?

• The history of banking

• The role of institutions in personal development

• The impact of technology on education

• The importance of physical fitness

Which institution is likely to be involved in providing educational services?

• A financial bank

• An academy

• A sports club

• A retail store