Have Fun!

When a user selects "Gambling winnings", and selects "Yes" when asked "Do you operate or manage any gambling businesses?", what should agent do?

• Offboard directly and escalate to MLRO

• Make sure documents are valid and escalate to MLRO

• Ask user is it true?

• Escalate to Sanction Advisory and tag Sanction team

Which entity user is allowed to change their legal name via verification centre?

• AU

• AU & EEA

• ROW

• ROW & AU & EEA

What to do when we (except UAE agents) receive UAE tickets?

• Review as normal

• On-hold and escalate to UAE MLRO

• Ask UAE agents how to proceed

• Transfer ticket to on-duty UAE agent's pool

Is Account Confirmations Letter accepted?

• YES

• NO

When can we review POI as POA for EEA entity?

• Review only when POA is invalid

• Review both POI as POA and POA, either one invalid --> reject

• Review POI as POA first, if valid, no need to review POA further

• This is the first time I heard POI as POA...

What to do when I see SOW answer showing "others"?

• Escalate to KYC Production Support

• This is normal for EEA entity

• It means user input free text

• This is normal for AU entity

Which information can help me exclude potential hits?

• Previous RFI sent by Sanction team

• Native character name

• Worldcheck source article

• All of the above

For EDD, which situation need escalate to Sanction Advisory?

• Employer shows OFAC positive result

• User receive/withdraw funds from Sanction bank

• User worked with Sanction bank

• All of the above

For EDD, except SOF/SOW, which entity will ask user to provide POA also?

• OKX EEA

• OKX TR

• OKX BR & OKX AU

• OKX TR & OKX AU

Which statement is correct?

• Black & White POA can accept

• Black & White Selfie can accept

• Black & White ID can accept

• All Black & White can accept