Network Troubleshooting Scenarios

A user cannot connect to the internet, but other devices on the same network can. What could be the problem?

• The user's device is not connected to the network.

• The network is down for all devices.

• The user's device has a hardware issue.

• The user's device is in airplane mode.

A computer receives an IP address in the format 169.254.x.x. What does this indicate?

• The computer is connected to a DHCP server.

• The computer is using a static IP address.

• The computer is using an APIPA address.

• The computer is connected to a VPN.

A website loads slowly on all devices connected to the network. What might be the cause?

• Network congestion

• Device malfunction

• Incorrect URL

• Outdated browser

A wired connection shows "Network Cable Unplugged." What should be checked?

• Check if the network cable is properly connected.

• Check if the wireless connection is enabled.

• Check if the computer is turned on.

• Check if the printer is connected.

A Wi-Fi connection is dropping intermittently. What are potential causes?

• Interference from other devices

• Weak signal strength

• Outdated router firmware

• All of the above

Devices on the same local network cannot ping each other. What could be the issue?

• Network cables are disconnected

• Firewall settings are blocking ICMP

• Devices are on different subnets

• All of the above

A user connects to Wi-Fi but gets a "No Internet Access" error. What might be wrong?

• The Wi-Fi network is down.

• The user's device is in airplane mode.

• The router is not connected to the internet.

• The Wi-Fi password is incorrect.

A network printer is not reachable by other devices. What should be checked?

• Check the printer's power connection

• Verify the network cable is connected

• Ensure the printer is configured with the correct IP address

• All of the above

A device connects to a network but cannot resolve website names (e.g., www.google.com). What’s likely the problem?

• DNS server is down

• IP address conflict

• Network cable unplugged

• Firewall blocking traffic

Two devices are connected to the same switch but cannot communicate. What might cause this?

• Different VLANs

• Faulty cables

• Incorrect IP configuration

• All of the above