What is the primary purpose of making eye contact during a business introduction?

• To show disinterest

• To build trust and confidence

• To intimidate the other person

• To avoid awkward silences

Who should be introduced first in a business setting?

• The person with the higher rank

• The person with the lower rank

• The oldest person

• The person with the most experience

What should you do when meeting someone for the first time?

• Avoid eye contact to seem humble

• Look at the person’s shoes to avoid awkwardness

• Maintain appropriate eye contact and offer a firm handshake

• Cross your arms to appear confident

How long should eye contact last during a business introduction?

• Less than 1 second

• 3-5 seconds

• 10-15 seconds

• As long as you feel comfortable

If you’re unsure of someone’s name during an introduction, what should you do?

• Ignore it and pretend you know their name

• Ask the person to repeat their name politely

• Call them by a random name to avoid awkwardness

• Don’t make eye contact and remain silent

When shaking hands in a business setting, you should:

• Give a weak handshake to appear nonchalant

• Shake with both hands for extra formality

• Offer a firm handshake with eye contact

• Shake hands for as long as possible

In a business introduction, it is considered rude to:

• Make direct eye contact

• Look at your phone or watch

• Smile

• Offer a handshake

What should you do if you forget someone's name during a conversation?

• Ignore it and continue talking

• Politely ask for their name again

• Change the subject quickly

• Pretend they’re not important

How should you address someone in a formal business introduction if you're unsure of their title?

• Use their first name

• Use “Mr.” or “Ms.” followed by their last name

• Avoid addressing them at all

• Address them by their job position

When introducing two people, which one should you mention first?

• The person with more experience

• The person of higher rank or status

• The person with a more engaging personality

• The younger person