2024-25-2S-PROFEL4-PQ2

1. What is the primary purpose of Information Systems (IS) maintenance?

• a) To increase hardware storage capacity
• b) To ensure the system continues to meet business needs
• c) To replace the system's software
• d) To reduce network traffic

2. Which of the following is NOT a type of IS maintenance?

• a) Corrective maintenance
• b) Adaptive maintenance
• c) Preventive maintenance
• d) Prescriptive maintenance

3. What is corrective maintenance?

• a) Modifications made to adapt the system to new environments
• b) Fixing bugs or issues that disrupt system functionality
• c) Performing scheduled updates
• d) Reducing system load

4. Which type of maintenance involves upgrading a system to adapt to changes in the environment or business processes?

• a) Corrective maintenance
• b) Preventive maintenance
• c) Adaptive maintenance
• d) Emergency maintenance

5. Preventive maintenance aims to:

• a) Prevent future failures and optimize system performance
• b) Fix bugs caused by user error
• c) Update the system's software
• d) Replace obsolete hardware

6. Which of the following best describes the goal of IS maintenance?

• a) Decrease business productivity
• b) Ensure the system remains reliable and available
• c) Minimize hardware usage
• d) Replace legacy systems with new technology

7. How often should preventive maintenance be performed?

• a) Once every five years
• b) Only when issues are reported
• c) On a regular, scheduled basis
• d) At the end of the system’s lifecycle

8. What is the risk of poor IS maintenance?

• a) Increased system efficiency
• b) Reduced system reliability and user satisfaction
• c) Improved business continuity
• d) Enhanced system scalability

9. Which of the following is an example of adaptive maintenance?

• a) Fixing a software crash
• b) Updating a system to support new regulations
• c) Backing up data regularly
• d) Replacing a failed hard drive

10. What is a common reason for corrective maintenance?

• a) The introduction of new software features
• b) An unplanned system outage or failure
• c) A scheduled software update
• d) Routine data backup operations