Business Objectives and Motivation Quiz

Why might a business change its objective from profit maximization to survival?

• To increase short-term profits.

• Due to strong competition or economic downturn.

• To improve customer service.

• To attract more investors.

A business aims to expand into international markets. Which stakeholder is most likely to support this decision?

• Local suppliers

• Environmental pressure groups

• Shareholders

• Competitors

What is the main objective of a non-profit organization?

• Profit maximization

• Providing a social benefit

• Increasing shareholder dividends

• Market domination

If a business prioritizes "customer satisfaction" as its main objective, which of the following strategies would be the least effective?

• Offering better after-sales services.

• Reducing product quality to cut costs.

• Conducting regular customer feedback surveys.

• Providing loyalty rewards for repeat customers.

A worker is motivated by receiving praise and recognition for their work. Which motivation theory does this best relate to?

• Taylor’s Scientific Management

• Herzberg’s Two-Factor Theory

• McGregor’s Theory X

• The Break-even Theory

Which of the following is an example of a non-financial method of motivation?

• Offering performance bonuses.

• Increasing wages.

• Providing flexible working hours.

• Giving extra paid overtime.

A business decides to give employees more responsibility and decision-making power. What type of motivation is this?

• Job enrichment

• Job rotation

• Commission-based motivation

• Piece-rate payment

According to Taylor’s theory, what is the most effective way to motivate workers?

• Encouraging teamwork

• Offering training programs

• Increasing salaries and bonuses

• Providing flexible working conditions

Which of the following situations demonstrates a conflict of stakeholder objectives?

• Employees demand higher wages, but shareholders want increased dividends.

• The government introduces tax cuts to help businesses grow.

• A business expands internationally, creating jobs in other countries.

• Customers demand better-quality products, and the business increases quality standards.

Which of the following would NOT be an effective motivational strategy for a business that follows Taylor’s Scientific Management theory?

• Increasing employee wages for higher productivity.

• Offering commission-based pay for sales staff.

• Allowing employees to work from home to increase flexibility.

• Setting clear performance targets linked to financial rewards.