Do you know how to Shim?
Authored by Cheryl Hodge
Information Technology (IT)
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
True or False: Lenovo support website is the only place you can find our current SHIM files.
True
False
Sharepoint
2.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
If you’re having issues getting the device in developer mode what two things should you try?
Tap Esc+Refresh and power button, leave battery plugged in until you’re ready to insert the USB.
Tap Esc+Refresh and power and power button, make sure the battery is unplugged.
Hold Esc+Refresh and tap power button, leave battery plugged in until you’re ready to insert the USB.
Hold Esc+Refresh and tap power button, make sure the battery is unplugged.
3.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
When should you ask CSS for assistance with doing a shim?
Anytime you encounter an issue with shimming.
When you have a device that is incapable of entering developer mode due to device policy.
When you have a device that you can’t get into developer mode.
When you encounter issues with the tests failing.
4.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
What is the most common cause of beep codes or status light indicators?
CPU failure
RAM issues
Motherboard issues
Hard drive issues
5.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
What is the minimum configuration on Windows computers to successfully boot?
Processor, one stick of RAM and sometimes a keyboard
Just the processor
Processor, one stick of RAM and hard drive
Just the motherboard
6.
MULTIPLE SELECT QUESTION
15 mins • 1 pt
When can you unplug the SHIM USB?
Leave it all the way through until all SHIM tests are complete
After it writes the device data to VPD
Remove it after you hit install
Remove it when it starts factory tests
7.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Which is not one of the most common reasons for Write HWID failing?
Battery is unplugged
Touchpad is not OEM
Screen is not OEM
Charger voltage is too low
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