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Do you know how to Shim?

Authored by Cheryl Hodge

Information Technology (IT)

Professional Development

Used 1+ times

Do you know how to Shim?
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10 questions

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1.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

True or False: Lenovo support website is the only place you can find our current SHIM files.

True

False

Sharepoint

2.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

If you’re having issues getting the device in developer mode what two things should you try?

Tap Esc+Refresh and power button, leave battery plugged in until you’re ready to insert the USB.

Tap Esc+Refresh and power and power button, make sure the battery is unplugged.

Hold Esc+Refresh and tap power button, leave battery plugged in until you’re ready to insert the USB.

Hold Esc+Refresh and tap power button, make sure the battery is unplugged.

3.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

When should you ask CSS for assistance with doing a shim?

Anytime you encounter an issue with shimming.

When you have a device that is incapable of entering developer mode due to device policy.

When you have a device that you can’t get into developer mode.

When you encounter issues with the tests failing.

4.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

What is the most common cause of beep codes or status light indicators?

CPU failure

RAM issues

Motherboard issues

Hard drive issues

5.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

What is the minimum configuration on Windows computers to successfully boot?

Processor, one stick of RAM and sometimes a keyboard

Just the processor

Processor, one stick of RAM and hard drive

Just the motherboard

6.

MULTIPLE SELECT QUESTION

15 mins • 1 pt

When can you unplug the SHIM USB?

Leave it all the way through until all SHIM tests are complete

After it writes the device data to VPD

Remove it after you hit install

Remove it when it starts factory tests

7.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Which is not one of the most common reasons for Write HWID failing?

Battery is unplugged

Touchpad is not OEM

Screen is not OEM

Charger voltage is too low

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