What is the main role of a systems analyst?

• Monitoring users without their knowledge

• Improving and streamlining IT systems

• Developing company logos

• Educating employees on system usage

Which data collection method involves directly watching users perform tasks?

• Document Review

• Face-to-face Interviews

• Direct Observation

• Questionnaire Surveys

What is a disadvantage of using observation for data collection?

• It provides reliable data

• Users may alter their behavior when being watched

• It completely eliminates bias

• It allows detailed follow-up questioning

Why are interviews useful in system analysis?

• They allow in-depth questioning and clarification

• They ensure anonymity of responses

• They replace the need for document analysis

• They eliminate participant stress

What is a major drawback of interviews?

• They require significant time and resources

• They do not allow in-depth discussion

• They fail to address practical system issues

• They always result in biased answers

Which data collection method ensures anonymity for respondents?

• Observation

• Interviews

• Questionnaires

• Reviewing company records

What is an advantage of using questionnaires?

• Responses can be automatically analyzed

• They require in-person interactions

• They remove all forms of bias

• They are highly time-consuming

What is one limitation of questionnaires?

• Responses may not always be truthful or accurate

• They are always conducted in person

• They allow detailed follow-up discussions

• They are only useful for small groups

Which technique examines records, files, and official documents?

• Conducting interviews

• Using questionnaires

• Observing workplace activities

• Document analysis

Why might document analysis alone be insufficient?

• Some documents require clarification from employees

• All documents contain accurate data

• It is the fastest method available

• It eliminates the need for other research methods