Measuring Overall Performance of a Business

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Business
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University
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Hard
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10 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the two main approaches to measuring business performance mentioned in the text?
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
Why is it important for businesses to use both short-term and long-term performance metrics?
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
What is the key focus of the Kaplan and Norton's balanced scorecard model?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
How does Elkington's triple bottom line model differ from traditional financial metrics?
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
What are the four main perspectives considered in the balanced scorecard model?
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6.
OPEN ENDED QUESTION
3 mins • 1 pt
What are some potential downsides of focusing solely on short-term financial metrics?
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7.
OPEN ENDED QUESTION
3 mins • 1 pt
In what ways can a business measure customer satisfaction according to the text?
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