NETA ch. 2,3,4

Which of the following is considered to be an open-ended question?

• How many days per week do you perform resistance training?

• Do you enjoy exercise?

• How do you imagine you will feel when you achieve this goal?

• What was your average heart rate during today’s workout?

Which of the following may indicate a defensive position suggesting that an individual is not interested in communicating or interacting?

• Hand placed over mouth.

• Arms crossed over front of chest.

• Leaning backward.

• Arms held to the sides of the body with palms open.

You observe a member that you do not know performing the lat pulldown exercise incorrectly. You decide to approach the member. Which of the following is likely to be the most effective statement to initiate the conversation?

• A. “Hi, do you mind if I show you the correct way to perform that exercise?”

• B. “Hello, why are you performing the exercise that way?”

• C. “Hi, can I show you a more safe and effective way to perform that exercise?”

• D. “Hello, I don’t think we have met before. I just wanted to say ‘hi.’ My name is…”

Your new client states, “I just don’t seem to have enough time to work exercise into my busy schedule. I really want to exercise more often, but I just have so many other things to do.” Which of the following active listening skills is an example of paraphrasing this statement?

• Tell me more about your busy schedule?

• So, although you would like to exercise more often, your busy schedule makes it difficult for you to find the time.

• If you want to achieve your goal, then you are going to need to adjust your busy schedule to find more time for exercise.

• What are some of the commitments that keep your schedule so busy and preventing you from finding the time to exercise?

Which of the following nonverbal aspects is likely to have the MOST significant impact on the meaning of a message?

• The selection and use of words being communicated.

• The body position and facial expressions of the speaker.

• The projection and volume of the speaker’s voice.

• The education and experience of the speaker.

Which of the following is an appropriate and effective strategy to establish rapport with a potential client?

• Smile and make a point of remembering the person’s name.

• Make sure the prospect is aware of your education, certification, and experience.

• Tell the potential client about the success stories of other clients.

• Give the person your business card and a brochure including your rates.

You are meeting with a new member of the health club who has scheduled an initial fitness consultation. This member indicates that he has been active on an inconsistent basis for the past five weeks and would like to begin a structured exercise program to improve his cardiorespiratory fitness and to lose some weight.

Based on this information, you conclude that he is in which stage of the transtheoretical model?

• A. Precontemplation

• B. Preparation

• C. Contemplation

• D. Action

A friend indicates that she would like to begin an exercise program, but at the same time enjoys spending her limited free time in sedentary activities such as watching TV and checking out social media updates. She recognizes the benefits of being physically active, but also perceives an equal number of disadvantages and sacrifices she would have to make in order to become active.

Based on this information, what is this individual’s current stage of behavioral change in the transtheoretical model?

• A. Precontemplation

• B. Preparation

• C. Contemplation

• D. Maintenance

Which of the following goal statements is an example of a SMART action-oriented goal?

• I will lose 10 pounds with increased exercise and decreased caloric intake.

• I will increase my maximal oxygen consumption over the next 3 months.

• I will reduce my abdominal fat by doing more core exercises.

• I will complete a minimum of two full-body resistance training sessions each week.

Which of the following is an example of an intrinsic source of motivation?

• Giving a class participant a T-shirt for perfect attendance in a series of classes.

• Earning a partial reimbursement of membership dues for visiting the club a minimum number of times each month.

• Feelings of satisfaction and accomplishment after running a marathon (26.2 miles).

• Receiving compliments from others regarding your recent weight loss.