February Quiz

What is SOP015?

• How to Handle Knowledgebase

• How to Execute Performance Management

• How to Handle Brand Presentation

• How to Handle Customer Service Main Safe, Cash Drop Safe and Cash Deposit Machine

TRUE OR FALSE. Every 2500 ALL Reward points = 750 SHARE Points

• TRUE

• FALSE

TRUE OR FALSE. Share members earn .025% no matter where they spend?

• TRUE

• FALSE

What is Han Shi Fu timings?

• 11:30AM - 1AM

• 11:30AM - 12AM

• 11AM - 1AM

• 11AM - 12AM

What time the gym opens in Fit and Spa Lounge inside Pullman hotel?

• 6AM

• 7AM

• 8AM

• 9AM

Which one is not part of CS Protocol?

• Customer Interaction

• Billing

• Email

• Complaints and Follow Up

Second time of violation for “Taking break without permission”?

• W1

• W2

• FN1

• FN2

First time violation on "Rude behavior with customer".

• FN1

• FN2

• W1

• W2

Honor is under which company her in UAE?

• Sharaf DG

• Jacky's

• Eros

TRUE or FALSE. Huawei was founded on 1987?

• TRUE

• FALSE