Work's Quiz
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Professional Development
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20 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
After You Sign In, What Screens Should Be Up as You Work?
System status, Spectrum msg, System Spectrum Agent
System status, Spectrum msg, Mastercard.
Locate
Blank Screen
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What ways can you answer a call?
Press the N key
Press U to un deliver and enter for YES
Meow
F5 or F8, pick up with mouse
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Where should you look first on the screen after the answer phrase?
Mastercard
locate
Ask your Supervisor
Don't say anything
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Where is the locate and what goes there?
Look behind you!
In the systems, and in holds PT info
The locate is between the IF and the Msg square, temporary special instructions.
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the difference between a hospital callback and consult?
Hospital call back = only needs to speak with the Dr. Consult is when they need the Dr to physically come and see the patient
A hospital callback is a written form of communication, while a consult is a formal meeting for patient evaluation.
A hospital callback is an emergency procedure, while a consult involve going shopping.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a reverse patch?
The opposite of the patch in this case, the Dr, looking to speak with the patient.
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
How are the managers color coded on the system status?
Blue
Varies depending on client
Yellow
Red
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