011_Technical Change Management-CompTIA Security+ SY0-701-1.3

What is the primary role of a technician in the change control process?

• To approve changes

• To execute changes

• To document changes

• To review changes

Which of the following best describes an "allow list"?

• A list of applications that are blocked

• A list of applications that are allowed to run

• A list of users who can access the system

• A list of network protocols that are permitted

Why is documentation important in change control?

• It helps in tracking and reverting changes

• It ensures that only approved changes are made

• It provides a backup of all system data

• It allows for the installation of new software

Explain the difference between an allow list and a deny list in terms of application control.

• An allow list blocks all applications except those explicitly allowed, while a deny list allows all applications except those explicitly blocked.

• An allow list allows all applications except those explicitly blocked, while a deny list blocks all applications except those explicitly allowed.

• Both allow and deny lists block all applications.

• Both allow and deny lists allow all applications.

What is a common challenge when dealing with legacy systems in change control?

• They are easy to update

• They often lack developer support

• They have no dependencies

• They require no documentation

How can downtime be managed in a 24/7 organization during change control?

• By ignoring downtime requirements

• By implementing a primary-secondary system for seamless transitions

• By scheduling downtime during peak hours

• By shutting down the system completely

Why might a system reboot or service restart be necessary during change control?

• To increase system speed

• To apply changes effectively

• To delete unnecessary files

• To install new hardware

What is the role of version control in change management?

• It helps in tracking and reverting changes

• It allows for unauthorized changes

• It prevents any changes from being made

• It speeds up the change process

Describe a scenario where dependencies might complicate a change control process.

• Updating a single application with no dependencies

• Updating firewall management software that requires all firewalls to be updated first

• Installing a new printer driver

• Changing user passwords

What is a potential solution for managing changes that require downtime in a 24/7 organization?

• Implementing a primary-secondary system

• Ignoring downtime requirements

• Scheduling downtime during peak hours

• Shutting down the system completely