Đề 7

A group technique used to develop many ideas in a relatively short time.

• Brainstorming
• Compromise
• Conflict
• Consensus

What is the goal of brainstorming?

• To find the one and only solution to a problem
• To generate a large variety of ideas
• To include everyone
• To write an excellent essay

What is INCORRECT for 5 Why?

• Systematic problem solving
• Initiated when PI trigger out
• Done by operator
• Situational problem solving

The Japanese term, Kaizen, means:

• Continuous planning
• Quality improvement
• Quality planning
• Continuous improvement

Which of the following shows the steps for time management in the correct order?

• Make a list of everything that you have to do and want to do; Estimate how long each task will take; Make a schedule; Prioritize.
• Make a list of everything that you have to do and want to do; Prioritize; Estimate how long each task will take; Make a schedule.
• Make a list of everything that you have to do and want to do; Estimate how long each task will take; Prioritize: Make a schedule.
• Make a schedule; Estimate how long each task will take; Prioritize; Make a list of everything that you have to do and want to do

Which word means a list or chart with information that is an aid to planning?

• Schedule
• Planner
• Prioritize
• Task

Which statement best describes a procrastinator?

• One who starts to work as soon as he receives the assignment.
• One who delays working on an assignment until it is almost too late.
• One who takes on too many assignments and does not know where to start.
• One who forgets his assignment and does not know what to do.

Emotional intelligence is _______

• being smart about emotional situations
• the ability to understand, use, and manage our emotions.
• never getting angry
• always smile

What is the better project communication model?

• Collaborative model
• Dispatching model
• Maybe A or B
• No one is better than other

What should we do when customer doesn't reply email

• Ping/Push customer via Onsiter
• Send more email
• Wait for customer reply
• A and C