Delay Message Tool - Training refresh

What will we select in Delay type?

• Inbound

• Outbound

• Customer

• Warehouse

Which shipment do we need Send X-Dock delay for?

• Xdock shipment

•  U-turn shipment, Xdock shipment

• U-turn shipment, ET shipment

• Xdock shipment, ET shipment

How can we find CBA for below DNs?

When there are many different CMFs involved, what should we take note to do?

When we receive this exception mail from carrier, what will we do?

• Ignore & forward to NFG team

• Ignore & forward to MY

• Send exception report to Planning team

• Send exception report to CBA

When we receive this exception mail from carrier, what will we do?

• Ignore & forward to NFG team

• Ignore & forward to MY

• Send exception report to Planning team

• Send exception report to CBA

When we receive this exception mail from carrier, what will we do?

• Ignore & forward to NFG team

• Ignore & forward to MY

• Send exception report to Planning team

• Send exception report to CBA

When we receive this exception mail from carrier, what will we do?

• Ignore & forward to NFG team

• Ignore & forward to MY

• Send exception report to Planning team

• Send exception report to CBA

What is the error/mismatch in this exception report?

How to define whether a shipment has been delivered or not?

• POD/AN sent out

• LLP informed that shipment was delivered

• Tracking status on carrier's website

• Blue & green answer are correct