Delay Message Tool - Training refresh

What will we select in Delay type?

• Inbound

• Outbound

• Customer

• Warehouse

Which shipment do we need Send X-Dock delay for?

• Xdock shipment

•  U-turn shipment, Xdock shipment

• U-turn shipment, ET shipment

• Xdock shipment, ET shipment

How can we find CBA for below DNs?

Evaluate responses using AI:

OFF

When there are many different CMFs involved, what should we take note to do?

Evaluate responses using AI:

OFF

When we receive this exception mail from carrier, what will we do?

• Ignore & forward to NFG team

• Ignore & forward to MY

• Send exception report to Planning team

• Send exception report to CBA

When we receive this exception mail from carrier, what will we do?

• Ignore & forward to NFG team

• Ignore & forward to MY

• Send exception report to Planning team

• Send exception report to CBA

When we receive this exception mail from carrier, what will we do?

• Ignore & forward to NFG team

• Ignore & forward to MY

• Send exception report to Planning team

• Send exception report to CBA

When we receive this exception mail from carrier, what will we do?

• Ignore & forward to NFG team

• Ignore & forward to MY

• Send exception report to Planning team

• Send exception report to CBA

What is the error/mismatch in this exception report?

Evaluate responses using AI:

OFF

How to define whether a shipment has been delivered or not?

• POD/AN sent out

• LLP informed that shipment was delivered

• Tracking status on carrier's website

• Blue & green answer are correct