Review dfirst day 4th week

customer needs to be on easy pay to have Flex Fi?

• True

• False

What is FLEXFI?

• is a way to pay the installation of new security equipment at their location

• Is a credit in the customers account

• Offering the installer your pet hamster in exchange for services.

• Hoping the security company installs it out of the goodness of their hearts.

can we waived FLEXFI charge?

• True

• False

What are the different ways customer received notification about a RATE INCREASE?

• Email

• Mail

• FAX

• Tex message

What is triple pay?

• Is a financing plan that charges interest over three months

• Is only available for commercial installations, not residential

• Allows customers to divide their installattion cost into three equal payments over three months

• Only applies to installations that cost less than $300.

If a customer cancels their services, the blance for the FLEXFI will be waived in full?

• True

• False

What fee will be affected if the customer has a Rate Increase?

• MONCEL

• MONBA

• MONFA

• MON2WV

Where can i see the break down of the recurring services in MMB?

• A/R > Invoice details

• Monitoring

• A/R

• Disptach

Is this customer eligible for a rate decrease?

• True

• False

Is this customer eligible for a rate decrease?

• TRUE

• FALSE