Controlling Emotions

Controlling Emotions

9th - 12th Grade

13 Qs

quiz-placeholder

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Controlling Emotions

Controlling Emotions

Assessment

Quiz

Life Skills

9th - 12th Grade

Easy

Created by

Andrea Helms

Used 4+ times

FREE Resource

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is this person managing their emotions?

Emma: A customer complains about their order. Emma stays calm, apologizes, and fixes the mistake.

Yes

No

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is this person managing their emotions?

LIly: A customer is rude to her, and Lily argues with them.

Yes

No

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is this person managing their emotions?

Liam: His manager tells him to redo a task. Liam listens carefully and does it without complaining.

Yes

No

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is this person managing their emotions?

Noah: A co-worker forgest to clean up their area. Noah kindly reminds them.

Yes

No

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is this person managing their emotions?

Lucas: His co-worker makes a mistake, and Lucas shouts at them.

Yes

No

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is this person managing their emotions?

Ethan: A customer gives him confusing instructions. Ethan asks politely for clarification.

Yes

No

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is this person managing their emotions?

Isabella: A machine stops working. Isabella calmly reports the problem instead of panicking.

Yes

No

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