
Komunikasi dengan Kolega dan Pelanggan
Quiz
•
Professional Development
•
10th Grade
•
Practice Problem
•
Hard
Syahranuddin Fadli
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the definition of communication?
Generate conflict
Achieve understanding
Avoid interaction
Create confusion
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one of the functions of communication in the workplace?
Create distance between employees
Increase productivity and coordination
Hinder the flow of information
Limit social interaction
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main goal of communication with customers?
Make customers feel unappreciated
Provide clear and satisfying information
Avoid responsibility
Limit interaction
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For communication to be effective, the message conveyed must be...
Complicated and lengthy
Clear and easy to understand
Irrelevant to the context
Contain many technical terms
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Communication conducted through email, letters, or memos falls under the type of communication...
Verbal
Non-verbal
Written
Visual
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When a manager gives direct instructions to a team, this is considered a form of communication...
Formal
Informal
Horizontal
Diagonal
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Effective communication in the workplace can enhance...
Conflict among employees
Misunderstandings
Collaboration and team performance
Distance between superiors and subordinates
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