Dr. Gillian Henderson - Cardiologist

Dr Henderson's team is not very skilled.

• TRUE

• FALSE

The work of her team depends on the support of ____________

Details about the closest ________ are taken from patients.

• acquaintance
• relative
• colleague
• parent

Patients have two numbers (other than their phone number) on their hospital records.

• TRUE

• FALSE

What specific types of diseases does Dr. Henderson’s team deal with?

• Only heart disease

• Only vascular disease

• Cardiac transplantation and some vascular diseases

• All general medical conditions

Why is the work of triage nurses and receptionists crucial in Dr. Henderson’s department?

• They diagnose patients before doctors see them

• They ensure the department runs smoothly by handling administrative tasks

• They perform heart surgeries alongside doctors

• They provide emergency medical treatment

What personal information is collected when a patient arrives at the hospital for the first time?

• Name, address, and selected doctor

• Name, telephone number, and GP’s medical specialty

• Name, address, telephone number, next of kin, GP’s name, NHS number, and unique hospital number

• Address, next of kin, and hospital’s email contact

What is one of the main reasons patients are asked to confirm their identity at different stages?

• To reduce paperwork for hospital staff
  

• To ensure the hospital team does not make mistakes and to prevent fraud

• To make consultations longer for better patient care

• To test patients’ condition

How might a patient be asked to confirm their identity at a clinic?

• By stating their full medical history

• By providing the last three digits of their phone number or their GP’s name
  

• By showing their passport and signing a form

• By reciting their NHS number from memory

Why is it important for the hospital’s data to be accurate and secure?

• Because hospitals must follow government regulations

• Because incorrect information could lead to serious errors in patient care

• Because it saves the hospital time and money

• Because it improves patient satisfaction ratings