Shutterfly Random Questions

Which of these is the correct article number for "Optimizing Browser Performance: Clear Cache & Cookies"?

• 000001158

• 00001162

• 000001172

• 00001172

Compete the sentence. It is recommended to turn off____ _______ for professionally taken and edited photos.

When was the "Pillar Dollars ($30 GC per contact to use at discretion)" got discontinued?

• February 25, 2023

• February 25, 2024

• February 25, 2022

• February 25, 2025

When did the "Customer Success Upsell Program" got discontinued?

• February 19, 2024

• February 9, 2025

• February 19, 2025

• February 9, 2024

When an Article is no longer valid or is outdated what does the Publication Status says?

• Archived

• Outdated

• Expired

• Published

When processing any of the three Rs, which tab is usually used to do so successfully?

• Reorder

• Refunds

• Replacement

• Balances

Which Tab is used to process Care Credits?

How can you determine if an order was reordered?

(Select all that applies)

• Reorder Tab

• Has been Reordered

• Reorders of this Order

• Check order history for asterisks

• Service Cloud

What is the correct way of Verifying a customer?

• Telling them their first name, last name and their email address

• Asking for the Maiden Name, Married Name and the email address

• Asking for the first name, middle name, last name and the email address

• Asking for the First name, last name and email address

When Tier 1 Verification fails we perform what is called a....?

• POAO

• POA

• PAO

• POAV