LISTENING TOO BOLD OR BASHFUL

According to the interviewer, Alex Chadwick, these days Americans are having difficulty

• meeting people

• dressing appropriately

• asking questions

Philip Zimbardo

• teaches in a shyness clinic

• runs in Palo Alto

• manages a shyness clinic

Zimbardo's latest research focused on shy

• adults

• children

• children and adults

The researchers discovered that over the past ten years, the number of Americans who label themselves as shy has increased by

• 48%

• 8%

• 40%

One thing that Zimbardo does not say about shy people is that they are

• competitive

• reticent

• self-conscious

The electronic revolution means that many people's jobs are being replaced by computers. Philip Zimbardo doesn't mention __________ as being replaced by computers.

• gas station owners

• bank tellers

• telephone operators

In Dr. Zimbardo's survey, __________ of people said shyness was undesirable.

• 70%

• 79%

• 75%

One example of situational, or momentary, shyness not mentioned by Philip Zimbardo is

• going on a blind date

• playing the piano in public

• speaking in public

Quasimodo is the hunchback in Victor Hugo's novel The Hunchback of Notre Dame. Zimbardo compares shyness to Quasimodo's hump because

• everyone notices it

• you always carry it with you

• it's chronic

Zimbardo feels that shy people should be aware that ________ of the nearly population is shy.

• 15

• 50

• 40