Understanding Flight Attendant Duties

What is the primary role of a flight attendant?

• To serve food and drinks during the flight.

• To manage the flight schedule and logistics.

• To operate the aircraft's navigation system.

• To ensure the safety and comfort of passengers.

How do flight attendants ensure passenger safety during a flight?

• Checking luggage for weight limits

• Collecting passenger feedback

• Serving meals and drinks

• Flight attendants ensure passenger safety through safety briefings, monitoring, and emergency training.

What are the emergency procedures flight attendants must be trained in?

• Meal preparation techniques

• Customer service protocols

• Baggage handling procedures

• Evacuation procedures, emergency equipment usage, first aid, fire handling, decompression response.

How do flight attendants assist passengers with special needs?

• They provide entertainment options for passengers.

• Flight attendants do not interact with passengers with special needs.

• Flight attendants only serve food and drinks.

• Flight attendants assist passengers with special needs by offering personalized support, mobility assistance, and ensuring access to necessary services.

What is the importance of pre-flight briefings for flight attendants?

• They are primarily for entertainment purposes.

• They focus on meal service planning only.

• Pre-flight briefings are essential for ensuring safety, coordination, and effective communication among flight attendants.

• They are optional and not necessary for flight operations.

How do flight attendants handle in-flight medical emergencies?

• Flight attendants handle in-flight medical emergencies by assessing the situation, providing first aid, using onboard medical equipment, and coordinating with medical professionals.

• Flight attendants only call for a doctor if the situation is severe.

• Flight attendants ignore medical emergencies and continue serving food.

• Flight attendants are not trained to handle any medical situations.

What are the key responsibilities of flight attendants during boarding?

• Collecting payment for upgrades

• Key responsibilities of flight attendants during boarding include checking boarding passes, assisting passengers with luggage, providing seating information, and ensuring safety protocols are followed.

• Conducting in-flight entertainment

• Serving meals to passengers

How do flight attendants manage passenger behavior?

• Ignoring passenger complaints

• Allowing passengers to take control of the cabin

• Encouraging disruptive behavior

• Flight attendants manage passenger behavior through communication, conflict resolution, and maintaining professionalism.

What role do flight attendants play in customer service?

• Flight attendants primarily serve food and drinks during flights.

• Flight attendants play a crucial role in customer service by ensuring passenger safety and comfort during flights.

• Flight attendants only assist passengers with boarding and deplaning.

• Flight attendants are responsible for aircraft maintenance and repairs.

How do flight attendants communicate with the cockpit crew?

• Flight attendants send text messages to the cockpit crew.

• Flight attendants use hand signals to communicate with the cockpit crew.

• Flight attendants communicate with the cockpit crew using a dedicated intercom system.

• Flight attendants communicate through in-flight announcements.