CLH_Malay Revision 2

One of the most common language barriers faced by non-Malay-speaking healthcare professionals in a hospital is

• Lack of medical knowledge.

• Poor handwriting of doctors.

• Unavailability of patient records.

• Inability to understand Malay medical terms.

How can cultural differences impact communication in a Malay-speaking hospital environment?

• Cultural differences do not affect medical communication.

• Technology removes all cultural barriers.

• Doctors will always understand the patient’s concerns regardless of culture.

• Patients may feel uncomfortable discussing certain health issues due to cultural beliefs.

Which of the following is a common miscommunication issue when non-native speakers attempt to communicate in Malay?

• Speaking too slowly.

• Over-reliance on written notes

• Excessive use of body language.

• Mispronunciation of key medical terms.

What is a significant challenge for healthcare professionals when interpreting Malay medical documents?

• Complexity of medical jargon.

• Inconsistent formatting of documents.

• Length of patient histories.

• Availability of translation services.

Which strategy can help non-Malay-speaking doctors improve their communication with Malay-speaking patients?

• Relying solely on family members for translation.

• Learning basic Malay phrases.

• Speaking in English at all times.

• Using only written communication.

How might misunderstandings arise during patient consultations in a Malay-speaking environment?

• All patients understand medical terminology.

• Patients might misinterpret medical advice due to language nuances.

• Doctors may use slang terms.

• Patients may not ask questions.

What role does active listening play in overcoming language barriers in a Malay-speaking healthcare setting?

• It allows doctors to ignore patient concerns.

• It helps in understanding patient emotions and needs.

• It is not relevant in medical consultations.

• It complicates the communication process.

Which of the following can enhance the effectiveness of communication between Malay-speaking patients and non-Malay-speaking healthcare providers?

• Limiting communication to written forms only.

• Speaking louder to emphasize points.

• Employing professional interpreters.

• Using complex medical jargon.

What is a common issue that arises when translating medical terms from Malay to English?

• Increased clarity of the terms.

• Loss of specific medical meanings.

• Improved patient understanding.

• Standardization of medical language.

How can healthcare providers ensure that Malay-speaking patients fully understand their treatment plans?

• By using only written instructions.

• By simplifying medical terminology.

• By speaking in a loud voice.

• By avoiding discussions about treatment.