Pre Test : Service Excellence for Expert
Quiz
•
Social Studies
•
Professional Development
•
Medium
Eliana Rachman
Used 27+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
Tujuan dari ... adalah membuat customer merasa puas, nyaman dan senang sehingga berujung pada loyalitas.
Penjualan
Service Excellence
Customer centric
Lock The Deal
2.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
Customer Kacamatamoo adalah...
Tempat kita mencurahkan isi hati kita
Hanya seseorang atau sekelompok orang saja
Hanya pembeli di store kita
Pengunjung terpenting di store kita baik yang membeli ataupun tidak membeli.
3.
MULTIPLE SELECT QUESTION
1 min • 5 pts
Di bawah ini yang merupakan tipe-tipe customer adalah...
(Pilihan jawaban lebih dari satu)
Driver
Amiable
Impressive
Active
4.
MULTIPLE SELECT QUESTION
1 min • 5 pts
Jenis-jenis Customer Kacamatamoo adalah..
(Pilihan jawaban lebih dari satu)
Amiable
Internal
External
Driver
5.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
Greet me di dalam 5 Kebutuhan Dasar Customer adalah...
Sambut saya
Hargai saya
Dengarkan saya
Anggap saya berharga
6.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
Value me di dalam 5 Kebutuhan Dasar Customer adalah...
Sambut saya
Hargai saya
Dengarkan saya
Anggap saya berharga
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Customer ... adalah customer yang berada di dalam lingkup organisasi perusahaan kita.
Eksternal
Internal
Middle up
Middle down
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
15 questions
Quiz Globalisasi
Quiz
•
Professional Development
15 questions
KERAJAAN KUTAI DAN TARUMANEGARA
Quiz
•
Professional Development
15 questions
KUIS KETIMPANGAN SOSIAL
Quiz
•
Professional Development
17 questions
SURVEY KARAKTER
Quiz
•
Professional Development
20 questions
Tes Kuis Calon Putri Pinilih
Quiz
•
Professional Development
21 questions
Bank
Quiz
•
7th Grade - Professio...
15 questions
Budaya Indonesia --- Indonesian Culture
Quiz
•
KG - Professional Dev...
23 questions
Asesmen P5 Suara Demokrasi
Quiz
•
11th Grade - Professi...
Popular Resources on Wayground
20 questions
Halloween Trivia
Quiz
•
6th - 8th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
15 questions
Order of Operations
Quiz
•
5th Grade
20 questions
Halloween
Quiz
•
5th Grade
16 questions
Halloween
Quiz
•
3rd Grade
12 questions
It's The Great Pumpkin Charlie Brown
Quiz
•
1st - 5th Grade
20 questions
Possessive Nouns
Quiz
•
5th Grade
10 questions
Halloween Traditions and Origins
Interactive video
•
5th - 10th Grade
Discover more resources for Social Studies
10 questions
Halloween
Quiz
•
Professional Development
16 questions
Spooky Season Quiz
Quiz
•
Professional Development
5 questions
11.4.25 Student Engagement & Discourse
Lesson
•
Professional Development
50 questions
ASL Colors and Clothes
Quiz
•
KG - Professional Dev...
15 questions
Ohms Law
Quiz
•
Professional Development
10 questions
Halloween Trivia
Quiz
•
Professional Development
10 questions
Halloween Trivia
Quiz
•
Professional Development
